FAQs

Website & Design

 

Every business has different needs, so we provide custom quotes based on functionality, design, and features. Basic sites start affordably, and we scale up from there. Let’s talk about what fits your goals and budget.
Most standard websites take 2–6 weeks from kickoff to launch, depending on how quickly we receive your content and feedback.
Yes! We build websites with user-friendly content management systems (CMS) so you can make basic updates yourself. We also offer ongoing support if you’d prefer us to handle updates and future edits.
Absolutely. Every site we build is mobile-responsive and optimized for a seamless user experience on all devices.
Yes! We offer professional copywriting services focused on SEO and user engagement, so your website not only looks great but performs well, too. We make the process painless!
SEO (Search Engine Optimization)
SEO stands for Search Engine Optimization—it helps your website show up in search results when potential customers are looking for services like yours. It’s how your audience finds you online instead of your competitors.
SEO is a long game. You may start seeing improvements in 2–3 months, but real results typically build over 6–12 months depending on your competition and industry. SEO is a service we recommend you continually engage in if your marketing budget allows for it.
No one can guarantee that, and be cautious of anyone who does. What we do promise is a strategic approach that improves your visibility and drives more of the right traffic to your site.

SEO is organic and builds over time; Google Ads are paid and deliver immediate visibility. We often recommend a mix, depending on your goals and budget. That said, only a small percentage of searchers will actually click on an ad, so it should not be your sole marketing component!

Social Media Marketing
It depends on your audience. Facebook and Instagram are solid choices for most local businesses, while LinkedIn is great for B2B, and TikTok or YouTube may work if you have strong visuals or video content. Pinterest is great for merchandise and other informational-based products. X is great for constant product updates, scores, weather, news and more.
Consistency is key, but the number of times per week varies. Facebook best practices are once per day, seven days a week. For Instagram, we recommend 3–4 posts per week, but it depends on your audience, industry, and how much content you have available. We are happy to share our thoughts by channel for your particular business.
Not at all. We can create compelling video content using photos, graphics, animations, and text—even voiceover or music if needed.
Yes! We offer full-service social media management, including content creation, posting, engagement, and reporting.
General Marketing
Definitely. We’ll sit down with you, talk through your goals, and recommend a marketing plan that makes sense for your business size, industry, and budget.
They work best together. Digital marketing offers precise targeting and measurable results, while traditional ads like print, radio, and billboards still have their place for brand awareness, especially locally.
We provide detailed reporting on web traffic, engagement, conversions, and more, so you always know what’s working and where to adjust.

Not necessarily. Organic strategies can be effective over time, but ads can accelerate visibility, especially for new products or services.

Online Reviews
Your online reputation can make or break your business. Over 90% of consumers read reviews before making a purchase or booking a service. A solid reputation management plan helps you monitor, respond to, and generate positive reviews across major platforms like Google, Facebook, and Yelp. With the right tools, you can turn happy customers into brand ambassadors and address concerns before they hurt your bottom line. Additionally, and very importantly, online reviews (quantity, rating, response, response time) impact your online ranking score and affect SEO.
Online Directories

Inconsistent or missing business information across online directories like Google, Bing, Apple Maps, and Yelp can hurt your local SEO and confuse potential customers. Directory management software ensures your listings are accurate, complete, and synchronized across dozens of platforms. This improves your online visibility, boosts search rankings, and helps customers find and contact you more easily.